Return Policy


REFUND POLICY

If you’re looking to return or exchange your order, we're here to help! We offer free returns within 30 days of purchase. To be eligible for a return, you must provide us with images of the product unopened, in the original condition in which it was received and you must provide proof of purchase. Please provide these details to sup@vernie.shop to intiate a request.

 

DAMAGE OR PRODUCT ISSUES

Please inspect all packaging and contents when you receive your order. If you believe damage was from shipping please provide photos and contact us immediately at sup@vernie.shop.

Should your return be approved, you will receive an email with a shipping label to send your item back to us. You can return your product for store credit or a refund to the original payment method.

Important: any items returned to us prior to our return approval, will not be accepted.